Administrator

Are you well-organised with an eye for detail and an interest in Maritime? Do you enjoy building relationships and working with colleagues and customers alike?

If so, we are looking for a Certification Officer to join our client, as a great opportunity for someone who is looking to start their career within the Civil Service.

Key Responsibilities

• Receive, open and record all incoming mail. Input details of post received to the appropriate post spreadsheet and the Seafarer Documentation System
• Assess and process applications to enable seafarers to sit Merchant Navy Yacht and Fishing Vessel Deck and Engineer oral examinations
• Assess applications from seafarers for Global Maritime Distress & Safety System endorsements, re-validations and for Vessel Traffic Services
• Issue Certificates of Competency/Equivalent Competency to seafarers who meet the qualification criteria
• Answer telephone enquiries and reply to written enquiries relating to the certification of seafarers
• Contribute to and provide support for other administrative tasks such as: branch projects, customer service initiatives and improvement of working practices
• About you
• Be a highly motivated, positive and an enthusiastic individual with a flexible attitude and a keen willingness to learn
• Have excellent organisational skills and time management skills with the ability to meet deadlines and prioritise a conflicting workload
• Have strong communication skills and can communicate effectively both verbally and in writing
• You can deliver information in a clear, confident, professional manner
• Have excellent IT skills and a demonstrable knowledge in the use of Microsoft packages, in particular Microsoft Outlook, Excel and Word

Pay rate:£11.66/hour, Monday to Friday - up to 37.50 hours/week, 15 weeks assignment, extension possibility.

The Seafarer Services phone lines are open to customers at the following times:

Mon - Fri 8.15am - 5.30pm

The role holder will be required to cover these opening hours on a rota basis. For example, a full time Certification Officer works a 7.4 hour day (37 hours per week) with variable start and finish times.

Interview: via Teams.

Work: on client site

Location: Spring Place Offices, 105 Commercial Road, Southampton, Hampshire, SO15 1EG

• The offered candidate will be subject to 3 years activity check and a basic DBS