Care Co-ordinator

Location

Wimbledon, Morden, Raynes Park, Mitcham, Tooting

Salary

Hours:

To ensure all customer visits are allocated, to recruit suitable Care Assistants and to maintain appropriate office procedures.

Main responsibilities

• Answering all incoming telephone enquiries.


• Implementation of thorough recruitment and vetting procedures of all Care & Support Workers.


• Processing new customer referrals.


• Preparing appropriate documentation for Field Care Supervisors.


• Permanent allocation of Care & Support Workers to all customer visits and ensuring all visits always covered.


• Administration of all Individual Care & Support Agreements.


• Maintaining customer and Care & Support Worker office files and ensuring that they are always up to date.


• Maintaining computer system up to date at all times.


• Ensuring all customer and Care & Support Worker documentation and electronic records are kept up to date at all times.


• Ensuring all other records are kept up to date.


• To work closely with the Field Care Supervisor.


• To ensure compliance with all office systems and procedures.


• Assistance with wages and invoice processing.


• Production of reports and management information as required