General Adviser

Position: General Adviser

Location

Liverpool

Closing date: 01 June 2023

Role details

Job title:
General Adviser

Location:
Liverpool

Salary:
£25,408 per annum

Salary pro rata:
No

London allowance:
No

Hours per week:
35

Type of contract:
Permanent

Closing date for applications:
1st June 2023

Interview date:
8th June 2023

Link to job pack for application :
https://www.citizensadviceliverpool.org.uk/job-vacancies/general-adviser

Citizens Advice Liverpool's General Advice Team covers a range of different projects, giving advice over the phone, virtually, face-to-face or in outreach locations. The post holder will need to be self-motivated, organised and flexible, delivering generalist level advice and information.

The role involves advising on all areas of general advice, assisting with the completion of paper and digital forms and making referrals to internal or external services. The post holder will need to be digitally aware and be able to record all client contact and outcomes as well as make referrals electronically.

Every local Citizens Advice is a registered charity. Different application procedures are adopted by individual local Citizens Advice. Contact the relevant one as outlined in the information about this role. You should not send an application form to national Citizens Advice.

All local Citizens Advice produce their own annual report, but you can find out more about the Citizens Advice network or download the latest national Citizens Advice annual report.