Role Overview & Specifications

📋 Key Position Details
Job Req ID11117
Posting Date06-Feb-2023
FunctionEE Contact Centres
LocationDarlington Contact Centre, Darlington, United Kingdom
Salary: £20,511 plus regular bonuses
Where: Darlington
Full time: Permanent
Hourly rate£10.52
backboneof our business by supporting and being there for our customers.
personalservice every single time.
passionateabout helping you progress your career and are committed to your growth and development. When the time is right for you, we’ll be right there and will do everything we can to help you get to where you want to be.
careerforwards, and if you’d like to know more just ask!

Customer Service Advisor

The Role

Are you someone with enthusiasm and belief in providing excellent customer service?

If so, we are looking for people like you to join our frontline Customer Service teams as an advisor. You will be the

We are more than a team at EE; we are a family, and this ethos includes our customers too. This means that your role will be to make sure our customers receive an exceptional and

Your Future With Us

We are

Enrolling onto our Aspire programme for example will give you the opportunity to learn a whole new subject and begin a career in your area of interest regardless of your experience. Areas of interest include Human Resources, Marketing, Finance, Design, Reporting, Management and much more, we have it all.

Our Aspire programme is just one example of how we can help you move your

Wondering What’s In It For You?

A great starting salary of £20,511, plus incentives throughout the year

Our Smart working model which supports you to create a flexible working routine that works for you

Huge discounts of EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year

Brand new sites! We are currently refurbing all our contact centres to make them state of the art and a great place to work

Volunteering days, so you can give back to your local community

Optional Private Healthcare and Dental, for you and the family

A share scheme where you can invest in the company at a discounted rate

25 days holiday with the option to buy more

Optional Pension scheme to protect your future

Critical Illness cover

Gym membership discounts

Discounts off attractions for the family all year round

The smaller bits like; free parking on our sites, subsided canteen, free tea and coffee, and even a concierge

What Are You Waiting For?

If you think you’d be a great fit we’d love to hear from you. Reach out to get the conversation started!

About Ee

Ee is an actively verified employer hiring talent across technology, engineering, and operations.

  • Headquarters: United States / United Kingdom
  • Company Size: 1,000+ employees
  • Trust Rating: 95 / 100 (Official Registry Audited)

View all openings at Ee →