Role Overview & Specifications

📋 Key Position Details
Job Req ID15005
Posting Date19 May 2023
FunctionEE Contact Centres
LocationContact Centre (EE), Newcastle, United Kingdom
Salary: £21,408 plus regular bonuses
Where: EE North Tyneside (Cobalt Business Park)
Hourly rate£10.98
problem solving, it’ll be down to you to listen to problems and help find solutions that ensures a happy outcome – making our customers relationships are stronger than ever and helping us on our mission to become the best for service.
passionateabout helping you progress your career and are committed to your growth and development. When the time is right for you, we’ll be right there and will do everything we can to help you get to where you want to be.
careerforwards, and if you’d like to know more just ask!
welcomeat EE.

Customer Service Advisor

Job Description

Job Description

Hours: Full Time 37.5 hours per week

The Role

Here at EE two things matter to us the most, our customers and our people. Our Advisors are at the heart of everything we do. Your role would be to receive calls from our customers who have contacted us with a range of different questions and queries about their EE products, bills and everything inbetween. With an Empathetic Outlook, a can-do attitude and a great knack for

Your Future With Us

We are
Enrolling onto our Aspire programme for example will give you the opportunity to learn a whole new subject and begin a career in your area of interest regardless of your experience. Areas of interest include Human Resources, Marketing, Finance, Design, Reporting, Management and much more, we have it all.

Our Aspire programme is just one example of how we can help you move your

Wondering If You're What We're Looking For?

We believe in a completely personal environment, where you’re treated like you want to be treated. We’re committed to working together to build a community where everyone feels they belong. Whatever your age, race, sexuality, disability, religion or gender identity, we recognise and celebrate our differences and embrace diversity at all levels. Everyone is

What's In It For You?

Being part of the EE family brings a huge number of benefits including the below:

  • A great starting salary of £21,408, plus incentives throughout the year
  • Our Smart working model which supports you to create a flexible working routine that works for you
  • Discounts on our EE and BT products
  • Gym membership discounts
  • Discounts off attractions for the family all year round
  • Optional Private Healthcare and Dental, for you and the family
  • A share scheme where you can invest in the company at a discounted rate
  • 25 days holiday with the option to buy more
  • Optional Pension scheme to protect your future
  • Critical Illness cover

The smaller bits like; free parking on our sites, subsided canteen, free tea and coffee, and even a concierge

What Are You Waiting For?

If you think you’d be a great fit we’d love to hear from you. Reach out to get the conversation started!

About Ee

Ee is an actively verified employer hiring talent across technology, engineering, and operations.

  • Headquarters: United States / United Kingdom
  • Company Size: 1,000+ employees
  • Trust Rating: 95 / 100 (Official Registry Audited)

View all openings at Ee →