Sales Consultant

Position

As a sales consultant for Pucci store on Sloane Street, you will be an Ambassador of the brand, effectively providing a great customer journey by building and maintaining loyal clients to maximise profitability and productivity.

Profile

Key Responsibilities

Brand Ambassador

• Excite and install passion and pride for the brand


• Embody the brand image for customers and the store team and have a strong understanding of the brand DNA


• Lead by example and demonstrate role model behaviour that is always representative of the brand adhering to the dress codes and appearance guidelines

• Reflect the visual merchandising guidelines promoting the brand image


• Enhance customer service standards in store to ensure the best client journey

• Welcome all clients to ensure they feel comfortable in the environment and educate them about the brand


• Build and maintain a relationship with them


• Introduce additional complementary products targeted to your client and share product knowledge to drive sales and achieve targets


• Process the sale in a confident and professional manner


• Gather the client’s CRM details to enlarge your client book


• Drive your product knowledge by keeping up to date with fashion trends


• Update yourself on all product lines through research


• Ensure all Company policies and procedures are attended


• Support control and management of stock

Additional Information

Profile & Experience

• A minimum of 2 years’ experience in sales in a luxury, high fashion environment
• Experience in selling RTW / LG
• Passion for fashion and sales
• A commitment to achieving and exceeding targets whilst focusing on the client’s needs and experience
• Excellent personal presentation – a Pucci Brand Ambassador
• Understanding of Retail KPIs
• A fluent level in English is essential and additional languages are an advantage