Change Implementation Manager

Who Are We?

FirstGroup plc is a leading provider of bus and rail services in the UK. First Rail operates passenger services across four rail franchises, Avanti West Coast (AWC), Great Western Railway (GWR), South Western Railway (SWR) and TransPennine Express (TPE) – plus our open access passenger services, Hull Trains and Lumo. We also operate Tramlink in Croydon on behalf of Transport for London and Heathrow Express with Heathrow Airport

The Role

We are currently recruiting for a Change Implementation Manager to act as the interface with Operating Company to ensured that all identified changes required are followed through to completion. The role will support our Operating Companies to transition project activities to business-as-usual activities, along with being the primary channel of information both to and from the operating companies.

Key Responsibilities

• Be the interface to and from the ECDP Industry Change Team
• Maintain the Business Change Plan
• Work with the Industry Change Manager, Industry Change Delivery Manager and Tranche Managers
• Support planning, co-ordination, and communication activities
• Work with the project co-ordinator to produce all reports
• Contribute to project reviews as directed
• Contribute to impact assessments when required from the Scope Management Board and others
• Contribute to the risk management processes in support of the Safety Assurance Manager.

Person Specification

Education

• Formal Project Management qualification (Membership of APM is advantageous)

• Project Management experience in railway operating or engineering project delivery.
• Excellent communication skills, both written and verbal, with the ability to influence decision makers and the behaviour of front-line employees.
• Ability to work on own initiative, self-motivated and able to set and achieve demanding targets and objectives, and report upon them.

Benefits

• Minimum of 10% contribution to your Pension (5% employer and 5% employee)
• 25 days Holiday plus National Bank Holidays
• Travel Offers for Bus and Rail*
• Shopping Discounts including discounts and cashback on electrical goods, your weekly shop, holidays, cinema trips, car insurance, upgrading your mobile and lots more
• All employee Share Schemes*
• Buy as You Earn – allows you to buy shares each month, with 2 free ‘matching' shares for each 3 shares you buy. You can vary the amount you save or stop it at any time. You need to participate in the scheme for at least 3 years to receive the matching shares*
• Employee Assistance Helpline – free, confidential employee support service provided by an independent provider
• Payroll Giving – donate directly from your pay to a Charity of your Choice
• After 6 months employment