Lead Makeup Artist – Pat McGrath Labs

Company Description

For over twenty years, Pat McGrath has been concepting, launching, and developing luxury cosmetic brands, countless runway shows, breakthrough marketing campaigns and editorial spreads. With a creative vision that’s made her a tour de force with an undeniable influence, Pat McGrath knows no boundaries.

Job Description

As the Lead Makeup Artist for a truly outstanding luxury cosmetic brand that knows no boundaries, you will offer an exceptional level of one-to-one service to our customers, using excellent product and brand knowledge to inspire customers and exceed their expectations. You will possess a real passion for beauty and for delivering a world class client experience.

• Provide expert application of Pat McGrath Lab cosmetics products from everyday looks to special events
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  Assist clients with product knowledge, makeup applications, and purchases with the brand and throughout the store
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  With training provided, we expect you to maintain specialised product knowledge and reinforce the Pat McGrath application techniques with your team
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  Accountable for achieving sales goals and maintain consistent and regular appointment bookings
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  Analyse sales and create strategies with management to consistently meet and exceed goals
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  An expert in cosmetics, you will share your knowledge to provide our customers with exceptional and personalised service
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  Work as part of a team focused on creating a memorable customer experience. From selling and replenishing stock & visual standards, to hosting and relationship building, you understand there is more to the customer experience than just selling
  
• Manage customer feedback, and use it constructively to continually raise the bar for service, sales and retail standards
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  Adapt to the challenges that vary from day to day. A flexible role, you may be required to work on different departments, taking your service excellence and collaborative spirit with you
  
• Use your natural curiosity to stay ahead of the latest trends by taking every opportunity to expand your knowledge of products and competitors
  
• Own the planning and delivery of in-store events
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  Be confident to lead masterclasses and trainings both one to one and to a group
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  Replenish stock as needed and keep testers and counter clean and attractive to ensure the brand is presented at the highest level and hygiene standards are met
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  Ability to build a clientele and a loyal repeat customer base.
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  Understand and follow health, safety and security procedures, and play an active role in preventing stock loss
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  Ensure compliance with all store policies and procedures
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  Champion our company culture and values

Qualifications

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  Experienced Lead Makeup Artist with a minimum of 3 years’ experience
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  Ability to perform high quality makeup applications that align with the brand service menu
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  Confidently connects artistry and education to sales
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  Social/digital portfolio of work with significant following preferred
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  Comprehensive knowledge of current beauty trends and latest products
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  A great communicator. You will be able to positively engage with all customers with varying needs and requirements
  
• Well Informed. You will develop excellent product knowledge by following trends and being aware of our competitor’s activity, along with taking part in brand training
  
• Known to be a sales and service expert. You’ll use these skills to deliver the extraordinary each and every time and take the initiative to provide additional services where appropriate
  
• Flexible. Responsive to business needs, you are happy and comfortable to take responsibility for tasks that may go beyond the role expectation
  
• A confident coach, and self-driven to upskill and learn. Work with management, trainers and brand artists to learn brand expertise and develop personal artistry skills
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  An example of our values, a trusted and respected colleague
  
• Able to work retail hours including days, nights, weekends and special events in a fast-paced work environment

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  Competitive basic salary.
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  Weekly/Monthly & Quarterly Commercial Bonuses
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  Stocktake Bonuses
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  Eligibility for basic and enhanced commission on sales, retail incentive scheme and a generous employee product discount
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  Monthly Group Rewards and Recognition
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  Long Service awards
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  Join the Fearless1000 Incentive Scheme watch THIS video to find out more
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  We offer a wide range of Development Courses with National Qualifications
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  28 Days Holiday
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  50% Instore Uniform Discount
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  Discounted Gym membership
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  Group Wide 20% Discount across all Frasers Group brands