Security Officer

COME AND JOIN US . . .



We are currently seeking a highly organised, diligent, and professional Security Officer to join our Security team.



The on target earning potential for this role is £28,038 / annual salary - comprising a base salary of £24,538, plus a qualified estimate of £3,500 in gratuities and service charge.* As a member of the Gleneagles team, you will also enjoy a fantastic range of perks, benefits and rewards



ABOUT GLENEAGLES



One of the world’s most iconic luxury hotels and country estates, Gleneagles has been making memories for nearly a century. Recently crowned ‘Best Hotel in the World’ in the Virtuoso Best of the Best Awards and ‘No. 1 UK Resort’ in the Conde Nast Traveller 2021 Readers’ Choice Awards, everything we do is about surpassing expectations and creating exceptional hospitality experiences for our guests.



WORKING AT GLENEAGLES



We’re devoted to making our people feel as valued as our guests. In this way, we strive to support the whole ‘you’ – not just the professional part but the personal part too. People join our team for all sorts of reasons. Some work here permanently to develop a career, some work seasonally, while others have a schedule to fit around their personal commitments. However long you plan to stay with us and whatever hours you’d prefer to work, we’re open to flexible working requests and offer hours, shift patterns and contract types to suit everyone.



Location; Auchterarder, just off the A9. Gleneagles is also within easy reach of a number of Scottish towns and cities: Edinburgh City Centre (1hr), Glasgow or Dundee (50mins), Stirling and Perth (25mins).



If you are our next Security Officer please forward your most recent CV to us today!

Here's a bit more detail on what we see you doing in this role:

As part of a key internal support function, you’ll be promoting a helpful and professional service to all of our stakeholders, and actively providing support to all of our people and guests requiring assistance

Professionally handling all Security, Fire Safety, and day-to-day contractor management matters; conducting proactive visible patrols around the hotel and across our estate

You'll ensure that our policies and all legislation are always adhered to and assist in the management and maintenance of the estate’s security and safety systems

Undertaking bi-monthly compliance audits in your area of responsibility ensuring the highest level of detail and accurate record keeping

Assisting in the development and implementation of effective security measures and instructions, including contingency plans, ensuring the tightest security is maintained; you'll be responding swiftly and professionally to any incidents and liaising with our Management team and the emergency services

Conducting investigations across our estate, including planning investigative interviews, and compiling factually accurate and detailed incident reports

Ensuring the compliance of our Fleet Management including the review of our authorised drivers licensing as well as the insurance and maintenance of our fleet of vehicles

Supporting the continual review and update of all Security SOPs and records, reducing loss and identifying countermeasures and mitigations; continually developing suggestions to increase our quality of service

Working collaboratively with our People Team to create and manage onboarding Security administration and access

Collaborating with other service providers and the local community including the Police and Fire Service you'll both represent and protect the reputation of the business externally

Ensuring all relevant legislation is adhered to including General Data Protection regulations (GDPR) including the consistent and accurate record keeping of all relevant documentation and data in line with Security and Hotel policies

Assisting in making sure all working practices, undertaken by both our own people and third parties, are conducted safely, working closely with our Risk & Environment Manager to ensure all procedures meet and comply with relevant legislation and regulatory standards

Interacting with our guests, always warm, professional, helpful and doing everything you can to exceed their expectations; playing your part in making their stay with us luxurious in every way



The kind of person we're looking for:

An engaging team player, you take huge pride in being diligent, systematic and your organisational and interpersonal skills are outstanding; you also have strong IT skills

You hold a full UK driving license, a valid First Aid certification (training can also be provided) and you have a strong level of I.T. literacy and report writing skill

Collaborating with others comes naturally to you, you know that it is the sum of the parts that will reap the greatest reward; you possess a strong drive to support and help others and have no room for ego

Internally, you build relationships on trust and by truly understanding what your stakeholders need, always fulfilling your promises; externally, you build relationships through transparency and openness

Highly motivated and possessing an immense sense of pride in your work; you're passionate about delivering the high standards for our guests in line with the Gleneagles brand

You have a positive “can do” attitude to solving problems in a professional and courteous manner

A strong team player with great communication skills and an enthusiastic approach; you're well organised and punctual with an eagle eye for detail

You want to be part of a team that works hard, supports each other and above all has fun along the way



What’s in it for you:

Time to let your hair down

30 days holiday (including bank holidays) that increases with service

Seasonal parties and local social events

50% discount on Food & Beverage, Country Pursuits, Spa and Hair Salon (Mon-Thurs) and the Golf Driving Range

Golf Membership (with access to all 3 championship courses) for £50.00 per annum



Treats in your pocket

Flexi points into your Perkbox wallet to spend as you choose. The points can be spent immediately, or you can save them up over a number of months, for perks that cost that little bit more. All this gives you greater choice, so you can pick the things that mean the most to you!

Free ‘pay day’ lunch and monthly drinks offers

A generous ‘refer a friend’ scheme



Be our guest

Stay with us as a guest at Gleneagles for 2 nights per year at £65.00 per room B&B per night

Friends & Family rate of £95.00 B&B per night

Enjoy discounted rooms and restaurants rates with up to 50% off across the wider Ennismore brands and hotels, located across some spectacular locations, including London, Paris, Rome, Dubai, Doha, Rio, NY, Chicago and LA...to name just a few

Subsidised, single occupancy, en-suite accommodation available on our estate



Investment in your development and wellbeing

Life Insurance

Employee Assistance Programme, offering support and confidential advice for you and your family when you need it most

Ongoing investment in your personal development with access to internal and external training qualifications and programmes

Internal career opportunities across a wider range of specialisms and departments

Monthly recognition programme

Volunteering day every year with a charitable partner of your choice

Complimentary access to our staff gym

Gleneagles Cycle Scheme to spread the cost of the bike that you really want and reduce your carbon footprint

• About gratuities & service charge:

Gratuities (tips) and service charge (an additional charge added to our room rates and services across the estate that is passed directly to our employees) are paid on a pro-rata basis regardless of your role

It is estimated that in 2023, our full-time employees can expect to receive around £3,500 in addition to their annual salary