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Service Desk Analyst

🏢 Harrison Holgate ✓ Verified Direct Employer
📍 London, England ⚡ Direct Opportunity 🕒 Today
Work Model
📍 London, England
Employment
💼 Full-Time Direct
Recruitment Type
🛡️ Direct to HR Pipeline
💰

Salary & Compensation Transparency

✓ Equal Pay & Transparency Compliant
£45,000 per year (GBP)
🏥 Comprehensive Health & Dental
🏖️ Paid Time Off (PTO) & Holidays
📈 Retirement 401(k) / Pension Match
⚖️ Equal Opportunity Pay Scale
🛡️
Verified Direct Employer Opening: You are submitting directly to Harrison Holgate's recruitment pipeline with zero intermediary fees.

Role Overview & Responsibilities

A rapidly expanding MGA have a new opening for a Claims Operations Technician. As a Claims Operations Technician your role will involve providing support to the claims team by ensuring that all processes are running efficiently.

You will be responsible for producing claims reports, such as the bordereaux, and for keeping the systems up to date. You will also assist with the handling of claims from a range of different classes of business in various countries, ensuring a high?quality service to policyholders, brokers, and capacity providers.

Applicants should have prior claims support experience.



Duties and Responsibilities

Process new claims notifications, collecting accurate information and documents Maintain up?to?date files relating to all claims
Produce the monthly bordereaux, which are provided to the binder brokers and capacity providers
Develop claims reports to e.g., monitor trends
Seek new, efficient processes for the claims team to work more productively Contacting and liaising with underwriters, brokers, and capacity providers, as well as other internal and external colleagues
Assist with the handling of claims efficiently on behalf of capacity providers Provide policy information and loss runs.
Ensure reserving is made accurately and on time
Build and maintain client relationships
🛡️ Trust & Safety: We actively screen all postings. Suspect fraud, expired listings, or misleading details?

Frequently Asked Questions

How do I apply for the Service Desk Analyst position at Harrison Holgate?

Click the “Apply for this Position” button on this page to submit your application directly to Harrison Holgate's HR pipeline without recruitment agency markups.

Is this role eligible for remote work or international relocation?

This position is based in London, England with potential relocation and visa sponsorship considerations for qualified candidates.

Are there any fees to apply through Li1?

No. Li1 is 100% free for all job applicants. We strictly prohibit recruitment fees or candidate placement charges.

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