Role Overview & Specifications

Location

Unit 24, Cardrew Trade Park South, Redruth, Cornwall, TR15 1SW


Working Hours: 40 hours per week, Monday to Friday

Main duties & responsibilities

The successful candidate will be joining a well-established and experienced team to help provide customer service and support our customer base.

The role is suitable for those working currently within sales or in an engineering environment; however, the role would also be suitable for those looking to start a new career. Full training will be provided on our product range.

Main duties and responsibilities will include:

  • Receive and process incoming customer enquiries by phone and email

  • Create quotations and sales orders

  • Outsource non-stock items by liaising with our supply partners for price and delivery

  • Liaise, engage, and communicate with other departments and divisions within the Group

  • Manage and maintain existing accounts, and help to further develop any new potential business

Knowledge & Skills requirements

The ideal candidate will have following key skills:


  • Experience of dealing with MRO products would be advantageous, however is not essential



  • Knowledge of fluid power products would also be advantageous



  • Customer-focused and driven to provide consistently high levels of service



  • Enthusiastic, keen and willing to learn



  • Basic computer skills



  • Strong level of communication and numerical skills



  • Able to work on own initiative and as part of a team



Why Join us?

The successful candidate will receive the following benefits:


  • Included in the company’s bonus scheme



  • From 23 days annual leave (plus public/bank holidays), increased with length of service



  • Training provided through our own Hayley Academy



  • Company pension (if eligible)



  • Free Death in Service cover



  • Invitation to healthcare scheme



  • Wellness programmes



  • Uniform and PPE provided



  • Excellent opportunities and career prospects available



To apply for this position, please email your CV with a covering letter to alan.matthews@hayley-group.co.uk

About Hayley Group

Hayley Group is an actively verified employer hiring talent across technology, engineering, and operations.

  • Headquarters: United States / United Kingdom
  • Company Size: 1,000+ employees
  • Trust Rating: 95 / 100 (Official Registry Audited)

View all openings at Hayley Group →