Role Overview & Specifications

About the John Lewis Partnership:


The Partnership is the UK’s largest employee-owned business and home to our two well-loved retail brands - John Lewis & Partners and Waitrose & Partners, as well as expanding into new areas beyond retail.


We aren’t an ordinary business though. The Partnership is different because everyone who works here isn’t just an employee. We are Partners, with a shared responsibility for our success, and we share the rewards when we’re successful.


As an experienced Digital Designer you will support our CRM & Digital Acquisition teams by developing, designing and delivering exceptional creative work and visual concepts in response to commercial, service and creative briefs.

Measures of success:

High standard of creative output that delivers the brief


Creative excellence, including award nominations


Adherence to Financial Promotions regulatory, legal and compliance standards


Effective ways of working and stakeholder management


Customer feedback and relevant insights measures (brand NPS) Critical path and deadlines

Desired experienced:
  • Outstanding digital design skills, with a passion for innovation


  • Experience using industry standard tools, with a strong technical knowledge of HTML coding


  • Strong knowledge of digital channels - email, social, digital display etc.


  • Keen eye for detail


  • Experience in financial services marketing and communications, plus a sound understanding of financial promotion principles


  • Excellent communication and presentation skills. Able to interpret business requirements and briefs and turn these into thought provoking, award-winning ideas


  • Portfolio showcasing examples of your great expertise in email design

About Head Office

Head Office is an actively verified employer hiring talent across technology, engineering, and operations.

  • Headquarters: United States / United Kingdom
  • Company Size: 1,000+ employees
  • Trust Rating: 95 / 100 (Official Registry Audited)

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