Collections Representative

The Collections Representative is responsible for collection effort including implementation of procedures to affect the timely collection, application and deposit of payments.

Responsibilities

· Ensure that customer balances are within agreed, assigned terms

· Resolve customer inquiries regarding their accounts

· Advise customers of necessary actions and strategies for overdue account balance payment, and arrange balance payment schedules based on customers' financial situations

· Notify customers of overdue accounts

· Track information about customer financial status and status of collection efforts

· Perform various administrative functions for customer accounts, such as recording contact information changes and monitoring when customers' status should change from current to collections

· Receive payments

· Prepare customer monthly statements for mailing

Qualifications

· 1+ years of experience in Collections and Accounts Receivable

- Strong Collection skills

· Proficient in Excel and other Microsoft Office applications

Physical Requirements

· Job requires constant computer work

· Monday-Friday and Alternating am Saturdays

Job Type: Full-time

Pay: $17.00 - $19.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• High school or equivalent (Preferred)

Experience:

• Microsoft Excel: 1 year (Preferred)
• Customer Service: 1 year (Preferred)

Work Location: One location