Cleaning Supervisor

Iss Facility Services

is currently recruiting for a new, exciting Evening Cleaning Supervisor role for one of our clients based in Liverpool Street, London. This is a brilliant opportunity for an experienced Cleaning Supervisor to further their career in one of the most prestigious and strong retail banking businesses.

To support the management team by ensuring the allocated sites are supervised efficiently and effectively and the specified cleaning standards are achieved and maintained.

Leading the cleaning team, ensure that all standards of customer satisfaction are met or exceeded.

• To comply with the company and customers health & safety policies.
• To adhere to the company personal hygiene standards.
• To wear personal protective equipment as required, when carrying out specific duties, in accordance with the standards of performance manual.
• Responsible for the management, training, and attendance of night shifts (weekly team brief).
• Carry out regular one to one’s with their direct reports.
• Ensure Appraisals are carried out with their direct reports in line with Company standards
• Ensure all necessary processes and procedures are in place and adhered to
• Ensure all staff maintains safe working practices through implementation of company, BICS and Health & Safety standards & regulations
• Ensure the delivery of cleaning meets agreed BICS standards/Site specifications through the completion of cleaning schedules
• Ensure all areas are kept clean through operatives/team leaders completing job schedules
• Ensure all Help Desk requests are responded to quickly and efficiently
• Develop and train new starters / operatives on BICS cleaning methods / standards to achieve required standards of performance
• Support and motivate staff to achieve required standards of performance
• Monitor standards of cleaning across site through quality checks and retain where necessary
• Responsible for managing conduct and poor performance
• Attend off site & in house training events / meetings
• Provide guidance and support to the Management team on site
• Liaise with colleagues to identify opportunities for improvement
• Liaise with Customers and Clients as require
• Carry out any additional cleaning and associated tasks as required
• Oversee and assist the management of all Periodical Cleaning tasks
• Ensure works carried out within budgeted operational hours
• Responsible for ensuring adequate consumables, materials and service are maintained
• Liaise at handover with Site Manager and ensure all staff are kitted out and ready to go, then assists operation with cleaning, waste, stairs, lifts, and entrances

• Ability to communicate
• Flexible
• Team-orientated
• Presentable appearance

• Minimum of 1 year at supervisory level
• IT literate

Job Types: Part-time, Permanent
Part-time hours: 25 per week

Salary: £13.90 per hour

Benefits:

• Company pension

Schedule:

• Monday to Friday
• No weekends

Work Location: One location