Role Overview & Specifications

What will you be doing?


You will be coaching and developing our selling partners, observing their customer interactions and offering feedback. You will quickly identify different learning styles within the team and adapt your approach to get the best of each Partner.


You will be an advocate for the customer journey, have a passion for service and role model the exceptional service that customers expect from our treasured brand.

Partnership perks:


As a Partner you will enjoy our unique benefits package, including staff discount, subsidised meals and snacks, discounts in local restaurants, subsidised learning, access to exclusive Partnership hotels and so much more.


Will I receive training?


Full training will be provided which includes digital learning and on the job training to ensure you feel confident and supported in your new role.

Desirable experience & skills:

  • Experience in a senior customer facing role


  • Passion for excellent customer service


  • IT literate


  • Experience coaching others to achieve success

Additional Information

  • We occasionally close vacancies early in the event we receive a high volume of applications. Therefore, we recommend you apply early.

  • This role is subject to the following pre-employment screening: 2 year reference check

  • Print off the job description now if you require it.

  • Please include an up to date CV.

About John Lewis

John Lewis is an actively verified employer hiring talent across technology, engineering, and operations.

  • Headquarters: United States / United Kingdom
  • Company Size: 1,000+ employees
  • Trust Rating: 95 / 100 (Official Registry Audited)

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