Project Manager

Scout Clinical, a part of the Meeting Protocol family, offers comprehensive clinical trial patient services that are adaptable to fit the precise needs of each patient, site, sponsor, and study. At Scout, our mission is to be regarded as the best clinical trial patient travel and reimbursement company in the world. Scout offers a stress-free, confidential, and personalized process of supporting patients in studies anywhere in the world. We are recognized as a leader in our field for quality, service, attention to detail, and stellar team members. If this sounds like you, we’d love to have you join our rapidly growing team!

We are looking to hire a talented and eager Project Manager. The Project Manager will perform a wide variety of activities to support the start-up, management, and completion of patient services for clinical research studies. They will report directly to Director, of Project Management and will manage sponsors and vendors, and deliver project activities on time. This position is work from home and no travel.

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  Contracts support; review protocols in support of new requests for proposal
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  Study management activities and study start-up
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  Maintain activities spreadsheet for studies
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  Regular communication with global study stakeholders including CRO and Sponsors
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  Schedule and conduct study on-boarding phone calls, KOMs, IMs and follow-up calls
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  Act as main point of contact to Sponsor and CRO clients for Scout Clinical services for assigned studies
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  Collaborate on operational internal policies and manage adherence
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  Oversee regulatory onboarding process of studies in collaboration with Scout Clinical Compliance Team
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  Provide study-specific patient and site-facing documentation
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  Ongoing administrative tasks/document management throughout life of the study
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  Oversee training of sites, patients, and study teams on utilization of the Scout Clinical portal in collaboration with the Scout Clinical Trial Manager
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  Oversee and manage Scout Clinical portal configuration for assigned studies
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  Work with Patient Liaison team to support travel and reimbursement activities associated with assigned studies
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  Liaise with Finance to produce statements, reports, and invoices and confirm monthly submissions to clients for assigned studies
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  Serve as an additional Subject Matter Expert for Scout software development team

The ideal candidate will have the following experience, skills, and knowledge:

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  Strong understanding of project management
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  Strong understanding of the clinical trial process and clinical trial protocols
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  Ability to handle multiple projects in various planning stages concurrently
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  Ability to track and manage key dates/deadlines

The ideal candidate will have the following competencies and qualities:

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  Bachelor’s Degree
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  Experience in the clinical/healthcare industry, preferably clinical research
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  Strong computer skills (Excel, Word, Outlook)
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  The ability to learn/be coachable
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  Timely, professional, and courteous communication with clients, vendors, and colleagues
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  Highly ethical and of good character
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  Attention to detail
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  Well organized with an ability to prioritize and multi-task
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  Ability to work within and meet strict deadlines
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  Ability to work under pressure in a fast paced, demanding environment
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  Self-motivated but also follows instructions
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  Forward thinking / problem solver / critical thinker / analytical
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  Team player

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