Receptionist

Job Overview

Receptionist

Monday - Friday 8.00am - 17.00pm

Salary £25,000

• To represent Signature and Network Rail in a proficient, professional and personal manner at all times.


• To ensure appearance is maintained to our grooming standards.


• To attend any training sessions requested by the management team.


• To assist all guests and Network Rail clients with any reasonable requests.


• Liaising with Mitie Cleaners, Security & Workplace Management to ensure the site is operating smoothly.


• To report any faults or health and safety concerns to the relevant person or department.


• To comply with Signature standards for absences/ sickness.

Reception:

• Being the first point of contact at the Reception desk while always maintaining a professional and helpful attitude.


• To sign in visitors, issuing the health and safety brief.


• Effective management of administrative tasks such as, but not restricted to; monthly visitor figures, internal auditing and staff passes report.


• Responding to the Reception Inbox making sure all emails are replied to in a timely manner.


• Receiving daily parcel deliveries and ensuring the recipient is made aware.


• Complete St Vincent Streets Site Inductions with new starters – Every Monday.


• Proactively assisting with any client events.


• Keeping the front of house QHSE folder and documentation up to date.


• Complete online Fire Warden Training and supporting with site duties during a building evacuation.


• Weekly stock checks and ordering of required stationary to maintain supplies for front of house.


• To provide training for new and temporary team members.


• Ensuring all Network Rail Signature health and safety posters and leaflets are up to date and relevant.


• Maintain up to date health and safety folders, with direction from the front of house manager.


• Making sure the kitchen area is clean and tidy throughout the day & evening.


• Checking meeting rooms are cleared down and ready for the following day.


• Making sure all milk, coffee and sugar is topped up throughout the day and always kept tidy.

• To remain constantly aware of security and report or act upon any suspicious event or person.


• To regularly liaise with the Building security/ onsite Building Manager to ensure we are aware of an issues/risks that may affect the office.