Social Media Manager

We have a fantastic opportunity for an enthusiastic and passionate Social Media Manager here at Oak Furnitureland’s head office in Swindon. The role is a full time 12-month fixed term, maternity cover. We can offer hybrid working with Tuesday and Thursday in the office and the rest of the week from home. The Social Media Manager will be part of a close-knit team that’s responsible for creating and implementing engaging content that helps reinforce the style, quality and value of the Oak Furnitureland brand, and strengthens our position as the leading hardwood furniture retailer in the UK.



Engagement is key, and you will have a sound understanding of using social media insights and metrics to shape and inform future content plans. You’ll be as focused on finding creative, collaborative ways of driving engagement as you will on promoting results-driven activity to support wider marketing campaigns.



You’ll sit in the PR and Communications team, but will work closely with almost all areas of the business (Customer service, eCommerce, design, product, and retail to name but a few) so you’ll need to be able to work collaboratively - we’re all one team, united in going above and beyond to showcase the very best of the Oak Furnitureland brand.



You will also need to establish relationships with external stakeholders including social media and PR platforms.

Key Responsibilities

Create and schedule social media content for the brand each week

Work with wider team to shape and inform social media strategy

Get involved in quarterly social content planning meetings with key internal teams, ensuring activity is aligned with other channels

Create, approve, and implement social media content on each social platform - ensuring all images and content are on brand

Work with customer services and PR functional specialists as required to ensure delivery of key messages as required by the business

Align with wider team to support marketing campaigns and key events

Work to deliver UGC-focused content that lands key messages

Create engaging social copy that delivers key messages and accurately portrays the Oak Furnitureland brand tone of voice

Regularly review UGC content to ensure it aligns with the Oak Furnitureland brand values

Stay up-to-date on social media platform changes, updates and trends, including regular reviews of interior design and homeware trends alongside trending hashtags and topics

Monthly measures - review regularly against set KPIs and make recommendations for improvement and adaptations month on month

Identify and manage influencer relationships on behalf of the company brand to help create loyal brand advocates and support key campaign and product launches internally

Develop and manage relationships with like-minded brands to create scroll-stopping content



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Benefits



Employee discount: amazing discounts available on all Oak Furnitureland products after successful completion of probation

Life assurance: free cover of a minimum of two times your annual salary up to the age of 65

25 days holiday pro rata

Birthday: an additional day off for you to celebrate your birthday

Hybrid working available

Pension

4% employee contribution matched by the company

Employee Assistance Programme: gives all employees access to both telephone and face-to-face counselling services

My Rewards Programme: offers discounts on everything from restaurants and supermarkets, to entertainment and holidays

Free on-site parking at all locations



Essential Skills



Previous experience in a social media role with experience managing a variety of social platforms e.g. Facebook, Twitter, Instagram, Pinterest, and Tik Tok

A track record of setting up and optimising social media campaigns organically

Strong communications skills and the ability to engage with people at all levels

Good analytical skills and the ability to review social media analytics, metrics, and reporting to drive decisions

Experience of curating UGC content and delivering to brand standards

A high standard of English grammar, punctuation, and spelling

Solid understanding of the role of paid social and how paid and organic work together

Video and photography experience would be beneficial but is not essential



About Company



We have a lot of things to be proud of here at Oak Furnitureland.



Firstly, let’s talk about our furniture itself. From beautiful bedroom cabinetry and sofas you can’t help but sink into, to dining tables you can gather around with loved ones and customisable mattresses that guarantee a dreamy night’s sleep, there’s something for every room in the home.



All our furniture is exclusively designed and properly made. We use quality hardwood that’s been responsibly sourced, and we let the natural beauty of the wood shine through in each piece.



And then we have our people. From our showroom colleagues and our delivery drivers to our customer service team and logistics department; everyone works as one united team, driven by a shared purpose and values.



In short, we make furniture that we’re really proud of, so that we can help people make their house a real home. Why not join us?



At Oak Furnitureland we have put Diversity and Inclusion at the top of our people agenda, as we believe that a more diverse and inclusive workplace, where people of different backgrounds are truly represented ensures better outcomes for all colleagues and the business.



You’ll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose and values. We are committed to fairness in the way we hire new colleagues and if you require any additional support to help you through the process we’re happy to make the necessary adjustments for anyone that needs them.



INDHO