Established in 2004, OLIVER is the world's first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences.Β
As a part of The Brandtech Group, we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results.Β
Client Solutions Director (Advertising & Creative Operations)
Language requirement: fluency in German or Spanish
Location: Germany (primarily remote) and regular business travel across EMEA
Employment: 18-month FTC with view to extend
About the role:Β
The successful candidate will play a crucial role in bridging the gap between technical teams, newΒ businessΒ and support in deliveringΒ businessΒ objectives. Supported by theΒ Commercial andΒ Implementation team, they will lead efforts in new clientΒ pitches/setups, analyse processes,Β identifyΒ opportunities for improvement, and help implement technology solutions that align with our strategic goals.Β Β
Key Responsibilities:Β
Requirement Gathering and Analysis:Β
- Work with stakeholders to gather, document, and analyse business requirements for new client accounts.Β
- Translate client business needs intoΒ workflows for client andΒ Tech teams, asking the right questions to ensureΒ accurateΒ scope and cost.Β
Process Improvement and Solution Design:Β
- Evaluate existing processes and recommend enhancements for efficiency, cost reduction, and improved outcomes.Β
- Collaborate withΒ techΒ and business teams to design solutions that align with overall business strategy.Β
- Creating commercial models that deliver the workflow.Β
Project Management and Stakeholder Communication:Β
- Lead new clientΒ pitches, ensuring a smooth transitionΒ to implementation for set up.Β
- Serve as a liaison between stakeholders and technical teams,Β facilitatingΒ effective communication to ensure understanding and alignment.Β
Data Analysis and Reporting:Β
- Analyse data to support decision-making processes,Β create measurement process for new clients.Β
- Create reports and presentations to convey findings and recommendationsΒ forΒ new solutions.Β
What We're Looking For:
- 10-15 years' experience in solution design, process optimisation, operations, technical consulting, or similar roles.
- Experience in advertising, creative agency, production, or digital content operations.
- Fluency inΒ German or French language
- Strong problemβsolving mindset with the ability to translate business challenges into operational and technical solutions.
- Excellent communication and stakeholderβmanagement skills, with the confidence to lead conversations during pitches and onboarding.
- High attention to detail, strong analytical capability, and a proactive approach to identifying risks and opportunities.
- Comfortable working crossβfunctionally and remotely across multiple markets and teams.
Req ID: 18270
#LI-JP1 #LI-REMOTE #LI-DIRECTOR
Our values shape everything we do:Β
Beβ―Ambitiousβ―to succeedβ―Β Β
Beβ―Imaginativeβ―to push the boundaries of what's possibleβ―Β Β
Beβ―Inspirationalβ―to do groundbreaking workβ―Β Β
Beβ―always learningβ―and listening to understandβ―Β Β
Beβ―Results-focusedβ― to exceed expectationsβ―Β Β
Be actively pro-inclusive and anti-racist across our community, clients and creationsβ― Β
Β
OLIVER, a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws.β―Β Β
β―OLIVER has set ambitious environmental goals around sustainability, with science-based emissions reduction targets. Collectively, we work towards our mission,β―embedding sustainability into every department and through every stage of the project lifecycle.
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