Store Manager - Samsung Experience Store

Location

Samsung Experience Store, Edinburgh

Salary

£37,000-£39,000 ( plus 25% bonus potential)

The Store Manager is accountable for delivering PRS& Samsung goals, through alignment with the PRS& Samsung brand and ethos, inspiring inspirational customer service, operational compliance and execution while having an unswerving desire to introduce Samsung products that enrich customers connected lives through unrivalled interactions.

• Health and safety across the site
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  Maintaining store standards at all times
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  Managing colleagues across all departments on all metrics they are accountable for


• Following the PRS processes, guidelines and policies at all times
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  Key holding and general shift management
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  Planning prioritising and delegating your own and others work, ensuring high standards are maintained at all times
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  High level resource management, ensuring budgets across the board are adhered to

• Experience in people management, leadership and direction – setting a clear direction for your team, inspiring others, and able to articulate our values with conviction
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  Communication and influencing skills that generate commitment and loyalty
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  Passionate about people – from customers to stakeholders


• The ability to prioritise workloads while balancing a multiskilled team's deployment in a multilevel site
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  A commercially minded approach to retail
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  The ability to adapt quickly to changing circumstances and to promote the benefits of change to those around you
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  Previous high level retail management experience is essential
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  Knowledge of the Samsung eco system and a love for all things tech


• Constantly challenges own knowledge and drives own learning

• Shop floor management
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  People observations across all metrics


• KPI performance across the teams
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  Delivering a great brand experience to all customers across sales and service
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  Management of all sales colleagues via reviews / conduct and capability process
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  Coaching and mentoring across a variety of topics
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  Ensuring all colleagues are 100% complete on training metrics


• Information analysis of any local market changes that may impact trade

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