Role Overview & Specifications

Established in 1966 we are one of Colchester's oldest established vehicle repair and service centres undertaking work for private, Insurance, and general fleet partners.

This is a customer service advisor role and you will be required to cover every aspect of the vehicle's journey through our repair/service centre.

The requirements:

  • Producing estimates for customers and work providers
  • Closely communicating with the workshop Technicians on the current vehicle progression.
  • Providing customers and work provider updates.
  • Ordering of parts from suppliers.
  • Upselling to current and new customers.
The job requires:
  • Good keyboard skills
  • Professional team working attitude
  • Good friendly and professional telephone manner
  • E-mail / general writing skills
  • To be able to work under pressure
  • Ability to work in a team environment
  • An understanding of vehicles would be a benefit.

Work Remotely

  • No

Job Type: Full-time

Salary: £12.00 per hour

Benefits:

  • Company pension

Schedule:

  • Monday to Friday

Work Location: One location

Reference ID: admin20211

About Richardsons

Richardsons is an actively verified employer hiring talent across technology, engineering, and operations.

  • Headquarters: United States / United Kingdom
  • Company Size: 1,000+ employees
  • Trust Rating: 95 / 100 (Official Registry Audited)

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