Role Overview & Specifications

Key Accountabilities and Responsibilities

1. Exercise confidentiality and discretion in respect of applications, records, meetings and other communications which are of a sensitive, controversial or personal nature.

2. Inputting of LSF applications onto a web based platform with reference to all appropriate support.

3. Assist the LSF team in the administration of the fund and ensuring divisional service standards are met.

4. Checking applicants ‘criteria using appropriate resources to check attendance.

5. Liaise with students, support and curriculum staff across the college and handle enquiries made by telephone, electronic systems and face to face with reference to all LSF applications.

6. Support the administration of the overall customer liaison team when required

Other Duties and Responsibilities

a) Comply with internal and external quality standards and contribute to the College’s strategic aims.

b) Comply with college policies and procedures and health and safety regulations.

c) Support the safeguarding and promotion of students’ welfare.

d) Maintain confidentiality in relation to all College information and to comply with Data Protection Legislation.

e) Participate in the College’s Appraisal scheme and undertake any training as required.

f) Support and actively participate in the implementation of the College’s Equal Opportunity policies.

Job Types: Full-time, Permanent

Salary: £20,779.00-£21,453.00 per year

Benefits:

  • Bereavement leave
  • Canteen
  • Childcare
  • Company car
  • Cycle to work scheme
  • Employee discount
  • Flexitime
  • Free parking
  • Gym membership
  • On-site gym
  • Sick pay
  • Wellness programme
  • Work from home

Schedule:

  • Monday to Friday

Work Location: One location

Reference ID: REQ001000

About South And City College Birmingham

South And City College Birmingham is an actively verified employer hiring talent across technology, engineering, and operations.

  • Headquarters: United States / United Kingdom
  • Company Size: 1,000+ employees
  • Trust Rating: 95 / 100 (Official Registry Audited)

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