Role Overview & Specifications

Admissions Manager



PERMANENT ROLE (TO START ASAP)



St Helen’s would like to appoint an Admissions Manager for this leading


independent girls’ day School.




Thank you for showing an interest in this post. We hope that the following


information about St Helen’s and description of the responsibilities of the post


will help you to decide that this is an application which you wish to pursue.







WELCOME TO ST HELEN’S


St Helen’s is a large, thriving all-through school and many of the girls who


leave us at the end of Year 13 have been with us since Nursery or Reception.


We are ambitious for every single girl: that she achieves her potential; that she


leaves us to embark upon an exciting and fulfilling future, able to deal with


whatever life throws at her with a calm, inner resolve, and a sense of fun; that


she is ready to go out into the world and make a difference. St Helen’s has a


long tradition of academic excellence which encourages girls to pursue


intellectual curiosity beyond the curriculum. Our GCSE results put us very


securely into the top 50 independent schools in the country each year (28th in


2022), and we are ranked 30th for A Level’s in the Telegraph League Table of


UK Independent schools 2022. Sixth Formers go on to established, high-

ranking universities including Oxford and Cambridge, with more than a third


studying STEM subjects. However, we give our girls much more than just


academic success; our Co-Curricular programme is rich and varied, and our


pastoral care ensures that every girl is valued and cared for.




Within easy reach of central London, our school is set in 21 acres of lovely


grounds and, just as we are proud of our students’ academic achievements


and their personal development, we are also proud of our facilities and


buildings. We have invested over £20 million in a building programme over the


last five years and have plans to do more.




St Helen’s has a warm and lively atmosphere that makes it a really exciting


place to work. Our staff and our girls look out for each other and encourage


each other to be the best possible version of themselves. As such, you will play


a vital role in supporting the school in the next stage of its journey and I look


forward to receiving your application.


Alice Lucas, Headmistress

The School





St Helen’s is an academically selective independent girls’ day school of more


than 1200 students aged 3-18, set in beautiful green space in Northwood,


Middlesex.




It draws pupils from a wide area of north-west London, Buckinghamshire, and


Hertfordshire with easy access by Underground from central London.




We want our students to be brave and true, ever intellectually curious. They will


believe they can do anything. They will want to explore how they can best


interact with the world around them and make a difference for the better in their


own way. They will be ready for whatever the future brings.




Our aims are:

  • To provide each and every girl with the opportunity and means to
achieve academic excellence.
  • To provide our students with the personal skills, emotional resilience,
and the confidence to achieve their full potential through a varied, rich


and challenging Co-Curricular programme.
  • To know, value and respect all girls as individuals so as to best support
them on their journey through the school.
  • To ensure that the girls are ready to play a full and active part in their
communities and in an interconnected digital world.



Our students achieve high academic standards, and we encourage them to


develop lifelong skills in a diverse range of areas, both within and outside the


curriculum, and to pursue their individual ambitions. The school is proud of its


tradition of providing a balanced and forward-looking education through which


its pupils can become confident, independent learners and leaders in their


fields, their professions, and their communities. Attention to the individual child


is at the heart of everything we do and shapes the pastoral care, teaching and


learning and the co- curricular opportunities on offer at St Helen’s.





The Post



The Admissions Manager is responsible for leading the day-to-day operational


delivery of the school’s student recruitment strategy, maximising new student


conversions from initial enquiry to acceptance of a place and increasing


existing student retention at all entry levels from Nursery to Sixth Form.




Reporting to: Head of Marketing and Admissions




Key Responsibilities

  • Day-to-day operational management of the admissions
department and team, ensuring robust and efficient admissions
procedures and systems are in place to deliver the student
recruitment strategy and meet recruitment and retention targets.
  • Ensure that all in-person, online and off-line communication
with families via the admission team is accurate, timely and
consistent with the school’s brand values and admissions best
practice, ensuring an optimum customer experience at all
times from the point of initial enquiry to taking up a place.
  • Collaborate with marketing, operational and academic teams to
deliver successful recruitment and retention events and activities
that drive increased conversions to acceptance of offers.
  • Support the Business Director and academic leads with the
smooth implementation of the student bursary and scholarship
selection and award processes by providing relevant admissions
data and communication with parents.
  • Ensure the smooth transition from prospective to current student
status, including the management of the entrance assessment
processes and results, welcome and induction processes and
events
  • Support the Head of Marketing and Admissions and academic
leads in fostering relationships with feeder schools, ensuring that
the admissions team is represented at all visits and events.
  • Ensure the accurate, effective, and efficient implementation
and administration of the admissions management systems,

including ISAMS.

  • Ensure academic and pastoral leads are provided with
admissions information at the point of student entry to ensure a

smooth transition into and through the school.

Data management:
• Ensure all enquiry and admissions data is captured and

recorded accurately on the relevant information systems by

the admissions team.

  • Evaluate all enquiry and admissions data and provide reports
on agreed metrics to the Headmistress, Head of Marketing

and Admissions and the senior leadership team as required.

  • Utilise performance and forecasting data to inform evidence-
based decision-making and shape financial planning to deliver

effective translation into student numbers.

Financial:
• Manage department resources so that they are scalable and

able to respond to the cyclical nature of the recruitment cycle.

Team Management:
• Lead, motivate and develop the Admissions team, ensuring that

they always deliver excellent service levels to colleagues,

students and their parents

  • Set departmental and individual objectives, action plans and success
criteria, ensuring all team members are fully conversant with how

these contribute to the School’s wider strategic objectives through
regular review meetings and appraisals

  • Work closely with the Human Resources Manager on recruitment,
training and development, welfare, and performance management

matters.

Health and Safety:
• Work closely with the Health and Safety Manager on ensuring safe

practices are maintained for all initiatives within the scope of their role,

including the preparation of risk assessments and training as required

  • Ensure all external agencies attending on-site are compliant with the
School’s Health and Safety policy. General:
• Promote and safeguard the welfare of children and young people, by

adhering to and ensuring compliance with the School’s Child
Protection and Safeguarding Policy.

  • Keep abreast of key local and national education news, government
policy and best practice that will help inform admissions initiatives.
  • Follow responsibilities as set out in the School’s Health & Safety
Policy.
  • Support and promote the School’s ethos, aims and objectives.
  • Attend all virtual and in-School evening and Saturday student

recruitment and feeder school events.

  • Assume other duties that may be reasonably required or delegated by
the Head of Marketing and Admissions.


Hours



Monday to Friday 8.30am- 5.00pm, based on site, with some flexibility available


during school holidays and in line with the department and business needs.


Salary



£35,000 per annum

The Person



QUALIFICATIONS, EXPERIENCE AND SKILLS



Requirement Essential Desirable
Education and


professional

Qualifications

Minimum Level 4 qualification
or significant relevant
experience

Evidence of ongoing relevant
professional development
and experience

Additional, relevant,
professional
qualifications and/or
memberships

Experience

Proven experience of


managing, motivating, and


developing staff




Managing the operational


delivery of customer


recruitment and retention


activities that achieve growth


targets.




Solid experience of using


analytics tools and


interpreting, reporting and


acting on the complex


metrics derived from them,


including KPIs




Working effectively within a


complex multi-professional


environment




Building relationships with


and influencing key


stakeholders

Working in a customer-

facing management role


within the education,


healthcare, leisure and


travel or other service


sectors







































Proven experience of


reviewing processes,


workflows and service


delivery and introducing new


systems and processes.




Managing multiple projects


and priorities simultaneously,


delivering to a high standard,


within tight timescales/budget











Skills Excellent verbal and written


communication and


presentation skills




Numerically literate




Ability to plan and prioritise


workload to meet deadlines




Ability to turn creative ideas


into effective workstreams.



Personal


attributes

Self-motivated, flexible and


adaptable




Calm under pressure




Team leader and player




Articulate and confident


communicator




Customer focused



Diplomatic approach and
ability to exercise good
judgement.

Benefits

  • Membership of a workplace pension scheme with up to 10% employer

contributions

  • 50% fee remission for eligible staff children (subject to spaces and entrance
exams. Pro rata for part time staff.)
  • Access to the School’s swimming pool and fitness suite
  • Free on-site parking and excellent public transport links
  • Free lunch and refreshments
  • Generous occupational sick pay
  • 6 weeks holiday entitlement plus bank holidays (pro rata for part time staff)
  • A commitment to professional development
  • A beautiful working environment – the school is set in a conservation site in
excess of 20 acres.


Application Deadline



Closing date: 8.00am Friday 3rd March 2023

Please apply as soon as possible as shortlisting/interviews will progress up


until the closing date. Should a suitable candidate be appointed, we reserve


the right to close the advert early.




Due to the high volume of applicants, we receive, if you do not hear from us


within 4 weeks of the closing date, please assume we will not be progressing


your application further on this occasion.

The Selection Process



Shortlisted candidates will be invited to a 30-minute first stage Microsoft Teams


call with our Assistant Business Director and Head of Marketing and


Admissions.

Second stage interview, skills test and tour will take place on site.

St Helen’s school is committed to safeguarding and promoting the welfare of


children and young people, as detailed in Part 3 (Safer Recruitment) of the


KCSIE 2022 guidance document. Applicants will be asked for proof of right to


work in the UK and undergo child protection screening, including checks with


past employers and the disclosure and barring service.

If you have any queries about this position, please contact the school at


recruitment@sthelens.london

About St Helen S School

St Helen S School is an actively verified employer hiring talent across technology, engineering, and operations.

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