Role Overview & Specifications

Why Superdrug?

Passionate about Beauty and Health? Want to be part of an innovative, trend setting retailer? Our vibrant Head Office, based by East Croydon station is a fantastic environment filled with hundreds of brilliant personalities.
We’re a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun.

Our success comes from our people – they make the difference. We’re all about personality, we have fun, and we work hard to deliver That Superdrug feeling.

Here's the exciting bit…a day includes

Job Purpose

The primary purpose of the role is to co-ordinate and support activities across Retail ensuring a cohesive and efficient operation by supporting the Store Operations team and the Regional General Managers.

Key Responsibilities





Organising travel and accommodation for Store teams, RGM’s, Area Managers and Support Functions. Ensure consistency of Corporate rates and agreements and effectively communicate with Head Office


Support the business O+O strategy through central admin support of Hub stores, store to door and pick from store.


Managing the Regional cost centres and support with cost approvals and savings. Specifically Security Radios and Hotel invoices.


Work closely with the Store Operations team to drive effectiveness in communication, collations and feedback.


Support the collation of shrinkage related programme information and action plans.


Co-ordination and tracking of Audit letters to drive consistency of store standards.


Any other task as requested to support the Operations team e.g. Bookings for conferences, routes, rotas, holiday management, hire cars and vans.




Key Stakeholders




Regional General Managers


Retail Operations Director


Retail Operations Team


Area Managers


Stores


Security Team


Audit Teams




Person Specification




Experience working in fast paced retail office environment


Excellent organisational and communication skills: written and verbal


Excellent attention to detail


Ability to work to deadline and prioritise workload


Able to work both following process and using own initiative


Flexible and adaptable


Team Player


Confident energetic approach


Excellent PC skills – Microsoft Office packages especially Excel.

Here's what's in it for you

33 days holiday rising to 38 days with length of service (inclusive of bank holidays)


Being part of more! We are part of a group who work closely with Savers, The Perfume Shop and Three UK.

We are part of A.S. Watson Group, the world's largest international health and beauty retailer with over 15,700 stores in 25 markets!


2 staff discount codes for yourself and a family member or friend


30% discount on Superdrug Own Brand Products both in store and online


Hybrid working patterns available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station


Company pension matching and bonus


Unrivalled Learning and Development programmes


Come and be part of something special.


Hours: 37.5 | 9.00am - 5.30pm

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About Superdrug

Superdrug is an actively verified employer hiring talent across technology, engineering, and operations.

  • Headquarters: United States / United Kingdom
  • Company Size: 1,000+ employees
  • Trust Rating: 95 / 100 (Official Registry Audited)

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