Regional Planning Manager

Overview:

A Regional Planner is there to support the implementation, development and continuous improvement of the planning function at Station level; acting as the planning expert and application support for the Swissport Planning Tools including technical training and station roll out.

Responsibilities:

Main Responsibilities

• Establish base line staffing standards and station adjustments based on unique variable(s) in conjunction with contractual requirements, volumes, and/or facilities.
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  Manage and lead the station planners effectively in all elements of their role.
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  Operational support to improve efficiency, quality & safety levels of Swissport stations on request.
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  Establish base line ground service equipment (GSE) allocation standards and station adjustments based on unique variable(s) in conjunction with contractual requirements, volumes, and/or facilities.
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  Establish station staffing levels to meet contractual, safety and quality requirements.
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  Support roll out strategies for new and exsisting IT products.
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  Conduct technical training for station planners and implementation support of GS applications in new locations.
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  Optimize the scheduling of personnel, based on established standards to identify the number of personnel required and corresponding man-hour approval levels.
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  Assist in the development and approval levels of personnel / equipment requirement(s) for the budget process, forecasts and seasonal schedule changes.
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  Review of same requirements post contract loss to identify exit requirements.
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  Translate strategic budgeting / forecasting into tactical and operational scheduling and rostering.
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  Training of station staff as required in the optimal usage of current planning, forecast and scheduling tools.
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  Assist in the design, development and maintenance of KPI reporting system(s) relating to performance and productivity indices.
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  Support with the alignment of global planning strategies and assure regional compliance.
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  Support the development of lean processes that will eliminate waste and maximize efficiencies.
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  Drive an ethos of continuous improvement through identifying, communicating and instilling best practice consistently across the region.

Other:

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  Support with station start up’s, audits, training, new business, due diligence, etc., as required.
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  Maintain system integrity and administration of the Inform Suite (PC, RC and Real time).
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  Act as “super users” for the Inform Suite and provide field assistance as required.
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  All other duties as may be required

Qualifications and Competencies

• Higher education, relevant university degree is an advantage
• Intermediate to advanced proficiency with Microsoft Office
• Experience with Inform GS Suite is a strong advantage
• Experience in the aviation industry, preferably manpower planning and rostering
• Strong leadership skills to effectively lead and develop a team
• Experience in developing requirements documents, formulating plans and managing roll-outs effectively.
• Experience of working in a performance management culture driven by KPIs.
• Ability to work with key stakeholders in multiple locations and at various levels.
• Ability to manage multiple simultaneous projects requiring frequent communication, organization, time management and problem solving skills.
• Excellent written and verbal English communication skills; clearly able to articulate position with clarity at all levels.
• Results oriented with strong analytical and problem solving skills.
• Ability to constructively challenge the status quo and manage change.
• Self-starter with a high degree of motivation and pro-activeness.

Willingness to travel extensively across the region (50%) to personally drive the application of high standards.