General information
Serving our customers, communities, and planet a little better every day.
Join Tesco Bank in our Glasgow Office - Customer Service Opportunities
Lots of Customer Service Opportunities within the following teams: Core Banking, Customer Protection, Customer Outcomes, Credit Cards, Complaints and General Insurance.
Location: Glasgow, office based with opportunity to work hybrid + 6months
Salary: Starting from £20,500 - £22,500 per annum and annual bonus
Start Dates: We have start dates available in February & March
Great customer service is everything to Tesco Bank. We think it’s what the people who shop at Tesco deserve. So, just like our colleagues at the checkout, we want to serve our customers a little better every day. It makes the difference between blending in with the crowd and standing out as a bank that people love. Join us at our Glasgow city centre office in our Customer Service teams, and it’s the difference you’ll make day after day.
With every call we take, we have a fresh chance to turn everyday money matters into an exceptional experience. And we take thousands. So things can get pretty lively in our contact centre – there’s a real buzz about the place. It’s fast-paced, energetic and (for the kind of people who thrive in a busy atmosphere) a lot of fun.
Whichever team or shift pattern is right for you, these are jobs where personality counts and a strong work ethic is a must. As you’d expect, communication and listening skills are vital, and while you should be comfortable with technology, you should be ready to learn new computer systems. You should have a natural flair for service – with the friendly approach that helps you connect with others.
We know the true value of great customer service people, so we’re ready to make your career a rewarding one. We don’t obsess over targets – we offer a salary that reflects your contribution, together with 33 days holiday (including bank holidays). Then there’s the rest…from a saving on shopping and investing in shares, to childcare vouchers and leisure discounts, we give you a flexible package with lots of different options to suit your lifestyle.
The Perks
We’re here to go the extra mile for our customers – and we’ll do the same for you. It’s simple. If you can deliver the kind of service that makes us the bank for people who shop at Tesco, we’ll reward you and provide you the opportunity grow your career with Tesco Bank
- Competitive salary starting from £20,500 per annum and annual bonus
- Only 36 hours a week contract, permanent job
- A Colleague Discount card: 10% off most products at Tesco Stores
- 20% Off Insurance Products
- Pension scheme, life assurance, sickness benefit
- Maternity pay, paternity leave and 6.6 weeks holidays
- Save as you earn and buy as you earn schemes
- A place where your health & wellbeing really matter - cycle to work scheme, Gympass, mental health experts, a specialised headspace app, a multitude of health and wellness resources
- Great career path with lots of progression opportunities
- Variety of shift patterns
- Full training, fully paid
Apply now and let’s get started!
Additional information
Please note Successful candidates must be able to pass a disclosure, credit check and CIFAS check as part of the recruitment process.
We are proud to have an inclusive culture at Tesco Bank where everyone truly fells able to be themselves. At Tesco Bank, we not only celebrate diversity, but recognise the value and opportunity it brings to enable us to help our shoppers manage their money a little better every day. We're committed to creating a workplace where differences are valued, and make sure that all colleagues are given the same opportunities.
Wherever your talent lies, you’ll find challenge and reward in equal measure. We’re here to go the extra mile for our customers - and we’ll do the same for you. It’s simple. As long as you have the ambition, we’ll provide the opportunity for success. If you’re interested in finding out more about what a career at Tesco Bank looks like, click apply to find out more!
How to apply
Why Tesco Bank?
We’re also a little obsessed with the future. Your future. Our future. That’s why we take development seriously; we want to help you thrive and evolve in your career. Tesco Bank is a place to get on, all colleagues have access to LinkedIn Learning and Abstract, from day one.
All that hard work? Come and see it turned into something real, usable, and important to customers’ and colleagues’ everyday lives. At Tesco Bank, our products make things a little better for everyone.
Our purpose
We're on a mission to make our customers happier and more successful by putting them in control of their finances.
