Income Officer

Housing Officer: Rental Income Vacancy

Agency Ref: 72208

An exciting opportunity has arisen within a highly established Housing Association for a Housing Officer: Rental Income role on a temporary basis for 6 months to join their team in Oxfordshire.

Location

Hybrid working on site in Oxfordshire

• 
  Provide front-line rental income services and advice to existing and potential tenants, or their representatives
• 
  To be responsible for providing a responsive and pro-active service to residents in general needs, supported and sheltered housing
• 
  Pro-actively work with agencies and colleagues to ensure tenants’ income is maximised
• 
  Handle enquiries from tenants, keeping them informed at all times of progress in relation to their accounts and queries
• 
  Identify households in need of specialist support and work collaboratively with the Welfare Benefit, Tenancy Support services or wider agencies to help tenants to sustain their tenancy
• 
  Take the appropriate legal action in relation to cases of arrears. Attending court and evictions as necessary

• 
  Recent and relevant experience in housing management, rental income recovery or similar services (including legal experience)
• 
  Good knowledge of housing and welfare benefit issues
• 
  High standard of IT skills including; Word, Excel, Outlook and Teams

To be considered for the excellent opportunity send your updated CV to Tia Hewitt at thewitt@venngroup.comor call on 01908 295000