Visa and Immigration Officer - Hindi Speaker

VFS Global is the world's largest and most experienced Outsourcing & Technology Service Specialists for Diplomatic Missions and Governments Worldwide.

The purpose of the role is to help the visa application process and handle front office & back-office operations conducted at the respective Visa Application Centres. This role is full time, 41 hour 25 minutes per week, 5 days per week between Monday and Saturday, working hours 8.30am to 5.30pm, 6 months contract with possibility of transition to permanent.

• Base salary starts at £21,000/ year
• Attractive Salary scheme in place depending on length of service and performance
• Incentives packages, mission dependent

Processing visa and passport applications and data entry
Collection and scrutiny of documents and passports at the Application Centre
Handover of Passports to the specific High Commission and/or its consulates.
Handover of passports to Courier/Applicants
Handling of postal applications
Handling customer queries in person, by email and on the telephone
Fee collection and cash handling
Preparing reports for day-to-day transactions

Excellent written & verbal communication skills
Good knowledge of Microsoft Office packages
A good attention to accuracy and detail
A proactive can-do attitude
Flexible / ready and willing to work in shifts
Languages: English

Job Types: Full-time, Fixed term contract

Pay: £21,000.00 per year

Schedule:

• 8 hour shift
• Holidays
• Monday to Friday
• Weekend availability

COVID-19 considerations:
All precautions in place.

Ability to commute/relocate:

• Edinburgh, EH6 6QT: reliably commute or plan to relocate before starting work (required)

Work Location: One location