Campaign Assistant (Bristol)
ABOUT YOU …
Are you a self-driven, well-organised, quick learner, with good written and verbal communication skills. Are you have an analytic approach to problem solving, with a positive ‘can do’ attitude? Do you have a strong interest in online marketing and affiliate channel in particular? Then this role sounds perfect for you!
ABOUT THE ROLE …
This is an entry level role within the UK client services team, supporting Account Managers and Senior Account Managers with day-to-day tasks. This is a fantastic opportunity to learn more about the affiliate industry, and ideally you should have a can-do attitude and experience of relationship building which you can demonstrate.
Role responsibilities
- Demonstrate strong decision making in line with company goals, social, and environmental best practice
- Provide great customer service to our advertisers (clients) and publishers, helping them to set up, launch, manage and grow their affiliate channel
- Support Account Managers with their portfolio of Webgains clients; act as direct liaison on day to day queries, helping with both technical and commercial enquiries
- Send weekly newsletters, review accounts, provide recommendations and conduct competitor benchmarking services
- Provide support to internal Webgains account management team
- Conduct training calls to help clients use our technical platform and improve their program performance
Role requirements
ESSENTIAL
- The ability and desire to prioritise and work in fast paced environment
- Advanced capability with Microsoft office products such as PowerPoint, excel and word
- Enthusiastic learner, seeking knowledge on internet economy and affiliate channel, competitor and subject matter best practice
- Strong time management and organization skills
- Excellent communication skills, oral and written
- A good understanding of affiliate marketing and the UK affiliate landscape
DESIRABLE
- Account management experience
- Degree level education with experience in web-based technologies, marketing and management
- Previous experience within a client facing role and in marketing
- Fluent in another European language (preferred Spanish, French, German or Italian)
- Experience of analysing data sets from a wide variety of sources and drawing user and market actionable insights
